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Navigating Uncharted Waters: Facing Challenges Through GIS and Emerging Technologies

08.21.2024

Facing Challenges Through GIS

The utility industry is facing unprecedented challenges. Aging infrastructure, rising costs, a retiring workforce, and the constant need for regulatory compliance are just a few of the obstacles that utility providers must overcome. Traditional workflows are often insufficient to address these challenges, leading to inefficiencies and decreased productivity.
 
At the AWBD Annual Conference in Fort Worth, TX, on June 14, 2024, Quiddity’s Duncan Flintoff, GISP, and Ashley Hinkle presented a compelling case for the adoption of Geographic Information Systems (GIS) and emerging technologies in utility management.

Emerging Technologies

The advent of innovative emerging technologies, such as Geographic Information Systems (GIS) and other cutting-edge solutions, shines a ray of light on the potential for transformative improvements in utility management, offering a promising beacon of hope for addressing the myriad challenges faced by the industry.

 
The Power of GIS
  • System of Record: GIS provides accurate information across the enterprise, creating a single source of truth.
  • System of Engagement: Personnel can engage with data from any device, facilitating collaboration and decision-making.
  • System of Insight: GIS establishes a foundation for tracking and analyzing data, leading to improved capital improvement planning.
The Importance of Accuracy
 
Accuracy is paramount in GIS, and field verification is essential for utility systems. Verifying the existence of features like system valves ensures the accuracy of the GIS and builds trust among users.
 
Accessibility and Advanced Solutions

GIS maps can be accessed through browser-based applications and mobile devices using the ArcGIS Field Maps app, putting vital information in the hands of field personnel. Esri’s ArcGIS Utility Network technology enables tracing, allowing utilities to identify system valves needed to isolate a main break. Additional GIS solutions address specific needs, such as:

  • Mobile applications for inventory management and material identification
  • Applications for visualizing sewer televising data
A New Era for Utility Management

In today’s rapidly evolving world, utility providers face a myriad of challenges. Technological advancements offer effective solutions to address these issues. By integrating GIS into their operations, utilities can:

  • Gain valuable insights into infrastructure conditions
  • Make data-driven decisions to improve performance
  • Enhance asset management and optimized resource allocation
  • Ultimately, improve customer service

The adoption of GIS and emerging technologies is no longer a luxury, but a necessity for utility providers. By embracing these innovations, utilities can navigate the uncharted waters of the modern utility landscape and emerge stronger, more efficient, and more effective.

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